Service Delivery Orchestrator:

Cloupia’s service delivery orchestrator is a complete end-to-end service delivery platform that covers service creation, publishing, governance and management. At the core of Cloupia’s unified cloud platform, the service delivery orchestrator automates deployment and delivery of Infrastructure services. It includes policy engine, workflow engine, scheduler components along with service management functions. The Service Delivery Orchestrator connects IT processes and coordinates siloed teams with pre-defined service delivery workflows. The Service Delivery Orchestrator connects IT processes and coordinates siloed teams with common workflow. It standardizes how IT services are delivered across organization and orchestrates IT processes that span across multiple groups. The Service Delivery Orchestrator provides automated decision making and automated provisioning to better align IT resources to business goals through intelligent, policy-based IT resource allocation. It improves productivity of IT staff by automating and orchestrating manual repetitive tasks to decrease human errors during installation and configuration processes.

Key features: Service request management Policy-based provisioning Automated end-to-end provisioning workflow Service governance Service lifecycle management
Key Benefits: Reduces service delivery time Orchestrate multi-vendor provisioning Eliminate silos and enforce consistency Ensure operational compliance Improved service management